Genesis Lab Website Terms of Use

Effective Date: April 06, 2026

Last Updated: April 06, 2026

These Terms of Use (hereinafter, these “Terms”) set forth the rights, obligations, and responsibilities between GenesisLab Co., Ltd. (hereinafter, the “Company” or “GenesisLab”) and users in connection with the use of the website operated by the Company, as well as related content, information, inquiry functions, demo request functions, and other ancillary services provided therein.

If a user accesses or uses this website, the user shall be deemed to have agreed to these Terms. If the user does not agree to these Terms, the user must discontinue use of the website.

Article 1 Purpose

The purpose of these Terms is to set forth the basic matters between the Company and users regarding the use of various information services, demo request submission, business inquiry submission, contact functions, and other related services provided through the website operated by the Company.

Article 2 Definitions

The definitions of the terms used in these Terms are as follows.

1. “Website” means the internet site operated by the Company and all pages attached thereto.

2. “User” means any person who accesses or uses the website in accordance with these Terms, including individuals, corporations, and organizations.

3. “Content” means text, documents, images, designs, logos, trademarks, graphics, videos, software-related descriptions, technical descriptions, product introductions, interface structures, materials, and any other information posted or provided on the website.

4. “Inquiry” means questions, requests, consultation requests, partnership proposals, business discussion requests, and the like that a user conveys to the Company through Contact Us, Demo Request, or similar functions.

5. “Submitted Information” means the company name, name, email address, inquiry/request details, and all other information entered by the user and submitted to the Company through the website.

6. “Service” means the information access function, inquiry submission function, demo request function, contact function, and other related functions provided by the Company through the website.

Terms not defined in this Article shall be governed by relevant laws and general commercial practice.

Article 3 Posting, Effectiveness, and Changes to the Terms

1. The Company posts these Terms on the website so that users can easily review them.

2. These Terms take effect upon being posted on the website.

3. The Company may modify these Terms to the extent that it does not violate applicable laws and regulations.

4. If the Company amends these Terms, it shall announce the effective date of the amended Terms and the reasons for the amendment on the website before the effective date.

5. If a user continues to use the website after the effective date of the amended Terms, the user may be deemed to have agreed to the amended Terms.

6. Users are responsible for reviewing the Terms from time to time, and the Company shall not be liable for any disadvantage arising from the user’s failure to review the amended Terms, unless the Company is otherwise liable under applicable law.

Article 4 Nature of the Website and Services

1. The Company’s website is primarily operated for the following purposes:

   1. Providing information about the Company and its business, technology, products, solutions, research, and projects

   2. Receiving demo requests

   3. Receiving business partnerships, sales inquiries, consultation requests, and other inquiries

   4. Providing a communication channel with the Company

   5. Providing other ancillary functions determined by the Company

2. Information provided through the website is for general introduction and reference purposes and does not constitute any obligation to provide specific services, deliver products, finalize quotations, finalize technical specifications, confirm schedules, guarantee performance, guarantee support, or any other legally binding commitment until a separate express agreement is executed.

3. The mere fact that a user has submitted an inquiry or demo request through the website does not automatically create a contractual relationship, agency relationship, partnership, confidentiality obligation, employment relationship, or any other legal relationship between the Company and the user.

4. The Company may freely decide whether, when, and to what extent to respond to inquiries or requests received through the website, and whether to engage in collaboration.

Article 5 Eligibility and Authority to Use

1. Users must agree to these Terms and be legally permitted to use the website under applicable laws.

2. If a user uses the website or submits an inquiry on behalf of a corporation, organization, or institution, the user represents and warrants that the user is duly authorized to represent and bind that corporation or organization.

3. The Company may restrict a specific user from using all or part of the website if it deems such restriction necessary.

Article 6 User Obligations

Users must not engage in any of the following acts when using the website.

1. Entering false information or information of another person, or misappropriating such information

2. Infringing the rights, reputation, credit, intellectual property rights, business interests, or other legal interests of the Company or a third party

3. Interfering with or causing disruptions to the operation of the website

4. Unauthorized access to, or attempts to access, the Company’s servers, networks, or systems

5. Using viruses, malicious code, scripts, robots, crawlers, scrapers, automation programs, or other technical means to use the website in an abnormal manner

6. Copying, distributing, transmitting, displaying, publishing, selling, licensing, or commercially using the website’s content without the Company’s prior written consent

7. Reverse engineering, disassembling, interpreting, extracting, or attempting to do so with the Company’s technology, products, interfaces, structures, logic, models, or processes

8. Acts contrary to laws, public order, good morals, or social norms

9. Any other act reasonably deemed inappropriate by the Company

Users must ensure that the information they submit is truthful, accurate, and does not infringe any third-party rights.

Article 7 Provision and Processing of Submitted Information

1. Users may provide Submitted Information to the Company through Demo Request, Contact Us, or other inquiry functions.

2. Information that users may submit may include the company name, name, email, inquiry/request details, and any other information voluntarily entered by the user.

3. Users represent and warrant that the Submitted Information satisfies each of the following:

   1. It is consistent with the facts and accurate

   2. It does not infringe the rights of any third party

   3. It does not violate any laws or regulations

   4. It is information within the scope that the Company can respond to or review

4. The Company may use the Submitted Information within the scope of the following purposes:

   1. Reviewing and responding to inquiries

   2. Reviewing demo requests and coordinating schedules

   3. Communications regarding products, solutions, and possible collaboration

   4. Sales or business contact

   5. Fulfilling legal obligations or responding to disputes

5. Users understand that submissions through the website are part of a general inquiry process, and unless a separate non-disclosure agreement (NDA) or separate written agreement has been executed with the Company, they should not submit highly sensitive trade secrets, source code, confidential blueprints, security information, national core technologies, or customers’ sensitive information.

6. The Company may review, hold, delete, or refuse to respond to any Submitted Information if it is deemed potentially in violation of laws, infringing third-party rights, or otherwise inappropriate for the Company’s operations.

Article 8 No Confidentiality Relationship

1. General inquiries, proposals, comments, demo requests, or transfer of materials through the website do not automatically create a confidentiality obligation between the Company and the user.

2. If the user intends to provide confidential information to the Company, the user must first enter into a separate written agreement or confidentiality agreement with the Company in advance.

3. With respect to information voluntarily provided by the user without a separate agreement, the Company may not be subject to a confidentiality obligation unless mandatory provisions under applicable law require otherwise.

Article 9 Intellectual Property Rights

1. Copyrights, trademark rights, design rights, database rights, trade secrets, know-how, technical information, and all other intellectual property rights in the website and all content included in the website belong to the Company or the rightful owner.

2. The company name, logo, trade name, product names, service names, slogans, marks, and similar items included in the website may be trademarks or identifiers of the Company and may not be used without the Company’s prior written consent.

3. Users may not engage in any of the following acts without the Company’s prior written consent:

   1. Copying, distributing, transmitting, publicly transmitting, displaying, performing, broadcasting, or publishing content

   2. Editing, modifying, processing, or creating derivative works from the content

   3. Using the content for commercial purposes

   4. Imitating or appropriating the Company’s technology, UI/UX, wording, structure, documents, or explanatory materials

4. Technical descriptions, product introductions, architecture explanations, AI-related concept diagrams, interface descriptions, demo images, and similar materials posted on the website may be for conceptual explanation or introduction purposes only and do not guarantee the actual product configuration, implementation, performance, scope, or rights status.

5. If a user provides opinions, feedback, suggestions, improvements, ideas, or similar items to the Company through the website, the Company may freely review, use, modify, adopt, and apply them without any separate payment obligation. However, this does not mean that the user’s name or identity will be disclosed.

Article 10 Changes, Suspension, and Restriction of Services

1. The Company may change, add to, reduce, or suspend all or part of the website at any time for operational, technical, or business reasons.

2. The Company may restrict or suspend the use of all or part of the website if any of the following reasons exist:

   1. System inspection, maintenance, or updates

   2. Communication failure, server failure, or security issues

   3. Force majeure such as natural disasters, war, riots, power outages, hacking, or national emergencies

   4. Other reasons that the Company reasonably deems necessary

3. The Company shall not be liable for any damages suffered by users due to changes, suspension, or restrictions of the services unless the Company is otherwise liable under applicable law.

Article 11 External Links and Third-Party Services

1. The website may include websites, services, materials, platforms, or external links operated by third parties.

2. The Company does not control, and does not warrant or assume responsibility for, the content, accuracy, legality, stability, security, or personal data handling practices of such external links or third-party services.

3. If a user accesses a third-party service through an external link, the terms and policies of that service shall be governed by the standards of the relevant third party.

Article 12 Disclaimer of Warranties

1. The website and services are provided “AS IS” and “AS AVAILABLE.”

2. To the maximum extent permitted by applicable law, the Company makes no express or implied warranties regarding the following:

   1. Accuracy, completeness, timeliness, or reliability of the website

   2. Continuous availability of the website

   3. Absence of errors, bugs, or defects

   4. Fitness for a particular purpose

   5. Non-infringement

   6. Security or uninterrupted operation

3. Information included on the website is for general informational purposes only and should not be interpreted as legal, accounting, tax, investment, medical, technical advice, or a warranty.

4. Users must use the website at their own judgment and responsibility and, if necessary, seek advice from separate professionals.

Article 13 AI and Technology Notices

1. The website may include descriptions of artificial intelligence, agent systems, automation, workflows, multimodal technologies, analytics technologies, or other advanced technologies.

2. Such descriptions, examples, visual materials, screen examples, demo representations, or cases may be general introductions intended to aid understanding and do not guarantee specific functions, scope of commercialization, performance, results, accuracy, safety, suitability, legal compliance, or operation in the customer environment.

3. The Company assumes that, due to the nature of AI or automation technologies, outputs, responses, analyses, recommendations, classifications, generated results, and similar items may contain errors, limitations, bias, nondeterminism, or unpredictability.

4. Technical descriptions on the website alone do not constitute contractual performance guarantees or quality warranties, and the actual scope of services shall be governed by the individual contract, proposal, Statement of Work, technical documents, or separate agreement.

Article 14 Limitation of Liability

1. To the maximum extent permitted by applicable law, the Company shall not be liable for the following damages arising in connection with use or inability to use the website:

   1. Indirect damages

   2. Special damages

   3. Incidental damages

   4. Punitive damages

   5. Consequential damages

   6. Business loss, lost profits, loss of opportunities, data loss, or loss of credit

2. The Company shall not be liable for damages arising from decisions or actions taken by users in reliance on information posted on the website.

3. The Company shall not be liable for damages caused by third-party services, external links, external systems, communication networks, browser environments, the user’s device environment, or hacking, or other causes beyond the Company’s reasonable control.

4. Even if the Company is found liable, the Company’s total liability shall not exceed USD 100 or the equivalent amount in Korean won, to the extent not restricted by applicable law. However, if applicable law provides otherwise, such law shall prevail.

Article 15 Indemnification and Release

1. If a user violates these Terms or applicable laws and causes damage to the Company, the user shall compensate the Company for all damages incurred.

2. If the Company is subject to claims, lawsuits, disputes, investigations, sanctions, or similar actions by a third party due to the user’s unlawful conduct or violation of these Terms, the user shall resolve such matters at the user’s own responsibility and expense and shall indemnify the Company for any damages and costs incurred, including attorneys’ fees.

3. The Company shall not be liable for damages suffered by the user due to any of the following reasons:

   1. Causes attributable to the user

   2. User’s errors or misstatements in the information entered

   3. User’s system environment, network environment, or email receiving environment

   4. Force majeure

Article 16 Restriction and Blocking of Use

1. If the Company determines that a user has violated these Terms, interfered with the stable operation of the website, or may pose a risk of harm to the Company or a third party, the Company may restrict, block, or deny use of the website without prior notice.

2. The Company may restrict access by a user if there are spam inquiries, repeated abuse, malicious requests, abnormal access, automated attacks, potential rights infringement, or potential business interference.

3. Any restriction or blocking under this Article shall not affect the Company’s right to claim damages.

Article 17 Relationship with Personal Data Processing

Specific matters regarding the collection, use, storage, protection, and user rights relating to personal data through the website are governed by the Company’s Privacy Policy. If these Terms conflict with the Privacy Policy, the Privacy Policy shall prevail with respect to the processing of personal data.

Article 18 Governing Law and Jurisdiction

1. These Terms shall be construed and applied in accordance with the laws of the Republic of Korea.

2. If a dispute arises between the Company and a user in connection with the use of the website, the Seoul Central District Court shall have exclusive agreed jurisdiction as the court of first instance, except for any court of jurisdiction prescribed by applicable law. However, if there are mandatory statutory jurisdiction rules applicable to consumers, such rules shall prevail.

Article 19 Force Majeure

The Company shall not be liable for failure to perform its obligations under these Terms due to natural disasters, war, terrorism, riots, government actions, enactment or amendment of laws, power outages, communication failures, data center failures, hacking, malware infection, pandemics, labor disputes, or other causes beyond the Company’s reasonable control.

Article 20 Severability

If any provision of these Terms is deemed invalid, unlawful, or unenforceable by a court or competent authority, the validity of the remaining provisions shall not be affected.

Article 21 Entire Agreement

These Terms constitute the entire agreement between the Company and users regarding the use of the website and supersede all prior oral or written agreements, discussions, understandings, and representations. However, if there is an individual contract or separate written agreement, such document shall prevail.

Article 22 Contact

For inquiries regarding these Terms of Use, please contact us as follows.

GenesisLab Co., Ltd.

Address: 5th Floor, Pagoda Myeongdong, 1-3 Myeongdong 1-ga, Jung-gu, Seoul

Email: privacy@genesislab.ai